How to Use Text Payments

FIRST TIME CREDIT/DEBIT CARD DRAFT

1. Text the word PAY to 318-232-4333
2. Click SIGN-IN, then REGISTER FOR AN ACCOUNT at the bottom of the page.  Complete contact information then click REGISTER.
3. Enter the SECURE PIN that the system texts you.
4. Select the location and name of the counselor, enter the payment amount, and card or bank information before completing your gift.
5. Click SAVE PAYMENT to keep your payment information securely saved for future payments.

       All Following Payments: Enter the KEYWORD and PAYMENT AMOUNT, then hit SEND. 
            Example: KathyMonroe 80 (SEND)

FIRST TIME HSA/FSA CARD

1. Text the word PAY to 318-534-4333
2. Click SIGN-IN, then REGISTER FOR AN ACCOUNT at the bottom of the page.  Complete contact information then click REGISTER.
3. Enter the SECURE PIN that the system texts you.
4. Select the location and name of the counselor, enter the payment amount, and card or bank information before completing your gift.
5. Click SAVE PAYMENT to keep your payment information securely saved for future payments.

       All Following Payments: Enter the KEYWORD and PAYMENT AMOUNT, then hit SEND. 
            Example: KathyMonroe 80 (SEND)

OTHER TEXT COMMANDS:

• EDIT – Make changes to your account and update contact information and/or update payment information. You will not get a new PIN. If you wish to make a payment from here, either use the website or follow the instructions under All Following Payments.
• REFUND – Refund your last payment. You must text REFUND within 15 minutes to refund the payment. If you realize the mistake after 15 minutes, contact our office for a refund at 318-345-8200.
• KEYWORD – See a list of active keywords below. 

Keywords for Texting Payments: